Resident Retention- MHN TV

Published on October 3, 2010 by in Submetering Blog

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Multi-Housing News recently interviewed Jen Piccotti, VP of Consulting Services at SatisFacts Research for a MHN TV segment.  This  informative interview reinforces the idea that strong customer service is a key factor for increasing resident retention rates, as mentioned in our previous WaterWatch Coorporation entry, Keeping Your Residents Satisfied.

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