While utility submetering offers many benefits for multifamily and commercial property owners, residents who are not aware of maintenance issues and conservation techniques may complain about receiving higher water bills. There is one common maintenance issue in particular that can result in shockingly high bills for residents if left untreated. Do your residents know about this water bill villain?

A leaky toilet is one of the most common maintenance issues that can cause a resident’s water bill to spike. According to statistics from the Environmental Protection Agency, a leaky toilet can waste approximately 40,000 gallons of water in one month. As a reference point, the average two adult household uses approximately 3,000 – 4,000 gallons of water per month. Leaky toilets result in water bills that can easily cost residents hundreds of extra dollars per month if leaks are left untreated.

The best way to ensure that your residents avoid high water bills is to educate them on conservation techniques and encourage them to report maintenance issues as soon as they notice them. If a resident suspects that their toilet is leaking, a simple test of putting a few drops of food coloring in the toilet tank can solve the mystery. If the color begins to appear in the bowl without flushing, the resident’s toilet has a leak that should be repaired immediately. Sending residents frequent emails, newsletters, pamphlet checklists, or even magnets reminding them about common maintenance and conservation issues can help them to avoid this costly mistake.

Tending to a leaky toilet is just one of the ways residents can save themselves the shock of a high water bill. Educating your residents on water conservation can help to improve their rental experience as a whole. For a full list of water conservation tips, visit our resident website at mywaterwatchbill.com.

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