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Generally, most municipalities attach fixed flat charges to the water and wastewater usage bills as part of their capital charges. These charges are usually attributed to the master meter on-site, and can be quite substantial. When a commercial property is submetered and all utility charges are passed on to the tenants, it is very important to divide the fixed charges fairly to maintain tenant satisfaction and retention.

For example, I have seen instances where a small jewelry store was paying the same flat charges as the restaurant next door, which used 10 to 20 times more water. The jeweler had to vacate the premises because of the high utility costs.

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Are your residents complaining about high water bills? They could be experiencing a water leak. Water leaks are a common issue in apartments, condominiums, townhomes, and homes; no property is safe! Whether it is a slow leak from a kitchen faucet or water running through a toilet, your resident’s water and sewer bills will be directly affected. It’s important to educate residents about common water leaks, especially if they have never lived in a submetered unit.  […]

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