Installation Services
WaterWatch provides submetering installation services for new construction, existing communities, and previous submetered properties.
We specializing in multi-family residential, commercial, industrial, and condominium installation services. WaterWatch can tailor a specific installation service for your property.
New Construction
WaterWatch’s operations personnel will contact your project manager to collect pertinent data on the new property. After a comple property review, WaterWatch will ship meters to the property construction site. Every meter’s radio transmitter will be pre-programmed with the correct unit’s location to which it should be installed. The general contractor’s subcontractor will install the meter in the unit’s specified. Several times throughout the construction period, WaterWatch will install the network platform technology needed to read the meters. An inspection will be performed at the end of the construction process to assure all systems are working correctly. Monitoring and billing services are phased in at the completion of each of the projects building(s) or units. Your property will begin getting reimbursed for the utility expenses when the first resident occupies a unit.
Existing Construction
WaterWatch’s operation personnel will perform an on-site evaluation to verify the best submetering solution. Before the installation is performed, all management transition issues will be complete such as: lease addendums, resident installation notices, meter installation locations, installation schedules, etc. WaterWatch’s professional staff will arrive on-site with every meter’s radio transmitter already pre-programmed with the correct unit’s location to which it will be installed. Every unit's meter will be installed in the agreed upon location and the network platform technology activated. An inspection will be performed at the end of the installation process to assure all systems are working correctly. Monitoring and billing services are phased-in with lease renewal with every new resident. Your property will begin getting reimbursed for the utility costs immediately following the installation.
Previously Submetered Properties
If your organization is considering changing submetering billing companies for reasons such as: poor customer service, vague management reports, billing issues etc, please call WaterWatch for a free consultation. WaterWatch has compiled a smooth transition program that allows your property to easily switch billing providers. The process is free and proven. WaterWatch has transferred many properties in the past. To begin, WaterWatch’s operation personnel will perform an on-site evaluation to verify the status of the existing submetering system. Before the transition is performed, all management transition issues will be complete such as: vendor notification of cancellation of services, resident transition of services letter, lease addendums (if needed), resident installation notices (if needed), installation schedules (if needed), etc. If need be, WaterWatch’s professional staff will arrive on-site to reactivate or update the outdated system. Every unit meter will be installed in the agreed upon location and the existing or new network platform technology activated.
What Will the Installation Cost?
Installation costs can vary depending on many variables, i.e. new construction or existing construction, utility to be submetered, plumbing configuration, and hot water tank location. Existing communities will need an on-site assessment performed by WaterWatch. New Construction can be analyzed by site plan drawings. Installation costs usually run between $180-$250 per unit for retrofit construction and $130-$180 per unit for new construction. Included in these cost are meter, meter installation, submetering technology, submetering technology installation, and all property management training. On RUBS (see below) properties there is no capital investment needed.Depending on your community's local municipality’s rates, your submetering system R.O.I will be between 10 to 18 months. In the case of water submetering you have both water and sewer rates to pass on to the resident.
How Is Utility Submetering Installed?
Each building's construction determines the approach we take to installing a submetering system. In the case of water submetering, the common method of installation is placing a meter on the unit's cold water supply, prior to the hot water tank. In buildings where several waterlines are shared by different units, a hot water allocation system or a Ratio Utility Billing System (RUBS) may be needed. Meters can be installed by WaterWatch’s trained installation team or property owners may choose to install meters themselves.
What Locations Can WaterWatch Service?
WaterWatch can service communities throughout the nation. Our wireless technology allows us to read meters just about anywhere. If your property requires a visual meter reader to record monthly meter usage, we have a nationwide network of meter readers. Click here to view current territory locations.
What Utilities Can WaterWatch Submeter?
WaterWatch can submeter water/sewer, gas, and electric for both multi-family residential, commercial, and condominium properties. Our billing statements also allow for properties to pass through charges such as: rent, trash, cable TV, association fees, parking fee, etc.
Equipment Warranty Information
WaterWatch is a distributor for several submetering equipment manufacturers. Each manufacturer stands by their product with warranties that typical run from 1 year to 15 years. WaterWatch feels a variety of manufacturers are needed to assure a proper implementation of the best submetering system for your property. WaterWatch guarantees a smooth transition from submetering installation to property management reports. Our products are proven and non-proprietary.
The WaterWatch Partnership
With each new property, WaterWatch creates a “submetering partnership”. The partnership begins with ability to provide your property with the best submetering solution, whether it’s wireless or hardwired, new construction or existing. Our goal is to provide the best service in the submetering industry and we are confident we will create long-term submetering partnerships with every client.
Experience the Difference
WaterWatch has successfully installed and services thousands of units nationally. Whether it’s new or existing property installation, property management questions, or resident billing questions, WaterWatch handles all operations in-house. To experience the WaterWatch difference, ask for our references…they will tell you the difference!
How Do I Get Started?
Call 800-256-9826 to speak with a WaterWatch representative or click on Contact Us. Our representative will schedule a free on-site appointment if needed and discuss the best submetering system for your property.