Management Team
In order to be a successful company, you must have successful people behind you. WaterWatch has compiled a team of experienced management to facilitate the entire submetering process, from technology consulting and installation preparation to property audit and resident billing and collection. We pledge to provide the best submetering solutions and services in the industry.
Todd C. Quarterman, CEO and Founder
Todd has over fifteen years of experience in property management, as an owner and developer of several properties in the Rochester, New York area. Mr. Quarterman is a pioneer in utility submetering with actual hands-on knowledge in every aspect and every technology in the business. His initial work with early software systems helped open the industry to private enterprises. Mr. Quarterman has a Bachelor of Science degree in Industrial Engineering from State University of New York at Buffalo, and has several years of experience as an environmental consultant.
John W. Paul, Vice President of Operations
John is a seasoned Information Technology professional with 30 years of experience primarily focused on business process engineering with a customer service orientation. Prior to his current position, Mr. Paul was a valued business consultant and project manager for IBM. Mr. Paul has a liberal arts degree from the University of Vermont.
Jacqueline D. Savage, Customer Service and Office Manager
Jacqueline has more than 17 years of experience in both customer service and office management. Her personalized approach in serving customers and her attention to detail has helped us achieve a superior service record. Mrs. Savage has an AAS degree in Accounting from the Rochester Institute of Technology.
Andris Silins, Operations Manager
Andris offers a wide range of experiences and is well versed in: technology systems, property management and the building trades. Prior to his joining WaterWatch, Mr. Silins was a Technology Education instructor for six years and also operated a residential/ light commercial construction and property management business. Mr. Silins has a Bachelor of Science degree in Technology Management - minor: Business Administration from the State University of New York at Oswego.
Matt J. Jacobsen, Customer Service Associate
Matt has five years experience in utility billing and customer service. His friendly and efficient approach to customer needs is crucial to the WaterWatch philosiphy of "customer service comes first". Mr. Jacobsen has a Bachlor of Arts inSocial Services from Niagara University.
Robert J. Blaine, Customer Service Associate
Robert has four years experience in utility billing and customer service. Mr. Blaine's customer service skills and understanding of submeter and AMR procedures assures customer issues will be handled in a proffesional and efficient manner.
Carl Dossier, Field Facilities Manager
Carl has an industrial engineering degree from the University of Dayton and over 35 years of prior maintenance management experience at Xerox Corporation. His indepth knowledge and mechanical expertise is critical in keeping WaterWatch a leader in the industry.